IT Effectiveness

SMAR Consulting's IT Effectiveness service offering helps business and IT executives make and implement pragmatic decisions that increase the business value of information technology investments while improving their service delivery capabilities. We facilitate our clients in developing and implementing IT strategy and Service Delivery Operating Models (SDOM); rationalizing and managing an IT portfolio; effectively and efficiently managing service demand; and optimizing overall IT costs.

In addition, we support our clients in selecting and deploying applications, designing data and information management strategies, and optimizing infrastructure. Finally, we provide our clients independent advisory in support of IT outsourcing, sourcing, and supplier relationship management.

How We Work

We work side-by-side with our clients, combining insights and effort to deliver the most effective solutions and enable our clients' business strategies. Our teams cross traditional silos, bringing the right combination of capabilities and experience to enable enterprise-wide solutions.

Industry Sub-Segments

SMAR Consulting provides IT Effectiveness services to all industries, with specific expertise in Consumer Products, Manufacturing, and Financial Services.

Practice Area Service Offerings

  • IT Service Delivery Model.
  • Information Management
  • Application Strategy & Deployment
  • Infrastructure Optimization
  • IT Outsourcing, Sourcing, & Supplier Relationship Management
  • IT Benchmarking & Performance Improvement

We improve the effectiveness of our clients' information technology investments by developing IT strategies and service delivery models designed to improve quality of service, return on investment (ROI) and risk management. Our IT cost optimization services help CIOs deliver more IT value for the same or less money. We help clients design and implement processes and controls to ensure that IT spending is measured and managed in a transparent manner, while meeting current and future business requirements at the lowest total cost of ownership.